At Be DevOps Coaching, we strive to deliver high-quality online training and coaching services. This Refund and Returns Policy outlines the terms under which you may request a refund for purchases made on https://bedevops-coaching.com.
Digital Products and Services
All of our offerings, including training programs, digital content, and coaching sessions, are digital products. Due to the nature of digital content, we do not offer returns once a product has been accessed or downloaded.
Eligibility for Refunds
Refunds may be granted under specific conditions and at our sole discretion. To be eligible for a refund, you must:
1. Submit your refund request within 7 days of purchase.
2. Have not accessed more than 20% of the course content or downloaded any materials.
3. Provide a valid reason for the request, such as technical issues or dissatisfaction with course quality.
Non-Refundable Situations
Refunds will not be issued for:
1. Change of mind or accidental purchases.
2. Failure to use or complete the course within the access period.
3. Courses purchased during promotional or discounted periods unless otherwise stated.
Subscription-Based Services
If you are enrolled in a subscription plan, you may cancel at any time. However, no partial refunds will be issued for the remaining period after cancellation. Your access will continue until the end of the current billing cycle.
How to Request a Refund
To request a refund, please email us at support@bedevops-coaching.com with the subject line “Refund Request”. Include your full name, order number, date of purchase, and reason for the request. We will review your request and respond within 5 business days.
Refund Processing
If your refund is approved, it will be processed to the original method of payment within 7–10 business days, depending on your bank or payment provider.
Contact Us
If you have questions or need assistance with your purchase, feel free to contact us at support@bedevops-coaching.com. We are committed to ensuring a positive learning experience for all our students.